RESPONSIBILITIES:
- Work closely and provide direct technical product support to development team. Testing and verifying new hardware and software according to RFC and design spec, setting up environment to trouble-shoot bugs and verify prototype are the most common daily tasks.
- Write bug reports, configure sample, technical bulletins and application notes for the Fortinet support web site and knowledge base
- Collect and process samples of network traffic for inclusion in scripts

REQUIREMENTS:
Required Skills
- 2 years of QA or technical support related job experience
- 2 years of Linux experience
- 2 years of system/network administrator experience
- Knowledge of Linux: 2.4, 2.6 Network, Daemon, System Configurations
- Network knowledge: Strong understanding of TCP/IP (ICMP, IP, TCP, UDP, SNMP, IPSec, IKE, SSH, HTTP, SSL) and Routing/Switching protocols Protocol (RIP, OSPF, IGRP, EIGRP, BGP, IS-IS)
- Knowledge of Firewall, IPSec/IKE, Intrusion detection/prevention, Antivirus
- Strong troubleshooting and problem solving skills
- At least master one kind of scripts such as Python, Perl, Shell, TCL, etc.