- Main Tasks:
Dealer network management and operational standard formulation
Dealer network planning and management
Dealer performance evaluation and discipline
Dealer sales operation standardization and improvement
Coordination among various stakeholders, including VW Group, JVs, and dealers
Dealer showroom CI standard formulation and facility upgrade project management
Lead the group network facility upgrade project
Together with WOB and JVs, formulate CI standard for both 1 st tier and 2 nd tier dealerships in China . The CI standard should keep consistent with international standard and match the brand positioning
Implementation of the approved CI standard in all dealership within group network in China
Audit and monitor the quality of the group network dealership facility, including design quality and construction quality
Conduct period check in order to insure group network dealership facility maintenance quality
Retail consulting and performance improvement
Retail policy development
In-store dealer sales practice standardization and optimization
Sales process improvement
Sales person incentive and discipline
Sales person recruiting, training, improvement and development
Consumer experience improvement
Investor attraction and retention strategy
Develop dealer group (investor) strategy
Build Investor incentive and performance evaluation system
Establish investor retention and discipline mechanism


