Objective of jobSales & Administration Officer assures smooth Parts Sales to the CV wholesale distribution network – thus generating and supporting revenues and profit of the Company. She/He uses available IT-systems efficiently, thus avoiding supply mistakes and generating Customer Satisfaction.She/He assures smooth reordering with the suppliers of the company, thus assuring availabilities of parts and improving Customer Satisfaction.She/He communicates efficiently with Customers, Suppliers, and Internal Company Partners, thus ensuring highest Performance of the Department.Job designationParts Sales:Receive parts orders from the network by actual means, i.e. mail, fax, phone. Process orders by the fastest possible way, using available systems. Involve warehouse service provider and assure fastest possible order supply. Follow up information to the customers, whenever needed or required. Keep friendly manners and atmosphere with all customers.Parts Administration:Issue all necessary sales contracts and paperwork to assure smooth order processing.Release parts deliveries in conjunction with actual payment control means.Handle discrepancy reports from and problem resolution with the customers.Issue all reports as required by superiors.Safeguard all cooperation process with F&CParts reordering and importation:Assist in preparation of all kinds of vendor orders.Monitor and follow up back orders.Assist in importation process, goods receiving, including system entry.Qualification Education - At least high school degree.- Sound command of spoken and written English language Experience Minimum 3 years in automotive industry, preferably in the aftersales sector. Sound commercial and financial orientationSpecific KnowledgeMinimum 3 years in automotive industry, preferably in the aftersales sector. Sound commercial and financial orientation